Legal
Privacy Policy
Last updated: March 2026
This policy explains what data SyncedCue collects, why, and how you can control it. We wrote it in plain language on purpose.
The short version
- ✓We do not sell your personal data. Ever.
- ✓The free teleprompter stores nothing server-side — your scripts stay in your browser.
- ✓We use Google Analytics to understand how people use the site (aggregated, anonymised).
- ✓Stripe handles all payments — we never see or store your card details.
- ✓You can request deletion of your data at any time by emailing us.
1. Who We Are
SyncedCue is a browser-based teleprompter application. Our website is https://syncedcue.com.
For privacy questions, contact us at [email protected].
2. What Data We Collect
We collect only what we genuinely need to operate the service:
2a. Data you give us directly
- Email address — if you create a Pro account or contact support.
- Payment information — processed entirely by Stripe. We receive only a Stripe customer ID and subscription status.
- Script content — stored in your browser's local storage. Not transmitted to our servers.
2b. Data collected automatically
- Analytics — Google Analytics 4 with IP anonymisation enabled.
- Server logs — retained by Netlify for up to 30 days.
- Cookies — Google Analytics and Stripe fraud prevention cookies only.
2c. Data we do NOT collect
- We do not record your microphone or webcam.
- We do not store recordings you make — they download directly to your device.
- We do not read, store, or transmit your script text to any third party.
- We do not build advertising profiles or sell data to data brokers.
3. How We Use Your Data
- To operate the teleprompter service and manage your account.
- To process payments securely via Stripe.
- To send transactional emails (receipts, account updates).
- To understand how the product is used so we can improve it.
- To detect and prevent fraud and abuse.
- To respond to support requests you send us.
4. Legal Basis for Processing (GDPR)
If you are located in the EEA or UK, we process your personal data on the following legal bases:
- Contract — processing your payment and delivering the service.
- Legitimate interests — analytics, server logs for security.
- Consent — any optional data collection or marketing communications.
- Legal obligation — retaining transaction records as required by law.
5. Third-Party Services
Purpose: Payment processing
Data shared: Email, billing address, subscription status
Purpose: Usage analytics
Data shared: Anonymised usage events, device type, country
Purpose: Website hosting and CDN
Data shared: Standard server logs (IP, browser, request path)
6. Your Rights
- Access — request a copy of the personal data we hold.
- Correction — ask us to correct inaccurate data.
- Deletion — request that we erase your personal data.
- Portability — receive your data in a machine-readable format.
- Objection — object to processing based on legitimate interests.
- Withdraw consent — withdraw consent at any time.
To exercise any of these rights, email [email protected]. We will respond within 30 days.
7. Cookies
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| _ga_* | Google Analytics | Session state | 2 years |
| __stripe_mid | Stripe | Fraud prevention | 1 year |
| __stripe_sid | Stripe | Session fraud prevention | 30 min |
8. Contact Us
SyncedCue
[email protected]